The major problems of our work are not so much technological as sociological in nature

《people-ware:productive projects/teams》

6. Accidental complexity is one of the biggest risks

• (8) You are not your code. Be kind to the coder, not to the code
• (9) Treat people who know less than you with respect and patience
• (10) The only true authority stems from knowledge, not from position
• (11) Teaching is a form of learning in disguise